The Elms Hotel & Spa, A Destination By Hyatt Hotel, Excelsior Springs
About Resort
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Price and Room Availability Calendar
Getting around
Explore a range of transportation options for your spa getaway
What our guests says about facilities
General
- No smoking on site
- Wi-Fi
- Free parking
- Off-site car park
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Luggage storage
- Locker room
- Lift
- ATM/Cash machine
- Barber shop
- Coffee shop
- Fireplace
- Smoke detectors
- Fire extinguishers
Sports & Fitness
- Fitness centre
- Hiking
- Cycling
- Badminton
- Golf course
- Yoga class
Services
- Paid airport shuttle
- Valet parking
- Pet amenities available
- Room service
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Picnic area/ Tables
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Board games
Spa & Leisure
- Seasonal outdoor pool
- Indoor swimming pool
- Beach umbrellas
- Sun loungers
- Live entertainment
- Sun terrace
- Leisure/ TV room
- Spa & wellness centre
- Sauna
- Steam room
- Jacuzzi
- Beauty treatment
- Massage
Room features
- Air conditioning
- Heating
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
Location
Reviews and Ratings <br />
The hotel has a charming historical vibe and offers a fantastic spa experience. The beds are exceptionally comfortable, and the ghost tour adds a unique twist to the stay. However, the dining options left much to be desired, and room quality varied significantly among guests, with some reporting issues. Overall, a mixed bag experience, but the spa facilities are definitely a highlight.
The hotel had some great aspects, particularly the spa experiences and comfortable beds, which made for enjoyable moments. However, the dining service left much to be desired with slow service and some food quality issues. While the ambiance and history of the place are charming, there were significant flaws in the overall hotel management and room upkeep. Overall, it was a mix of positives and negatives, but the pricing feels too high for the experience we had.
The hotel has a charming historical atmosphere and some delightful outdoor areas, making it a unique getaway. While the spa experience was exceptional and the beds were comfortable, there were notable issues like chaotic check-in and a disappointing dining experience. For the price, the overall value could be better, especially regarding service consistency.
The hotel has a charming historical ambiance and beautiful grounds, offering a unique experience. While the spa services were excellent, the room left much to be desired with issues such as cleanliness and outdated decor. The dining options were limited, and service was not consistent, particularly upon check-in. Overall, it feels like a delightful place for drinks and dining instead of an overnight stay.
The Elms offers a unique spa experience that many guests enjoyed, especially the hot stone massages and grotto amenities. However, my stay had some significant drawbacks, including outdated and poorly maintained rooms, along with frustrating dining service that stuck out as disappointing. While the atmosphere and historical charm are lovely, issues such as cleanliness and service efficiency need to be addressed.
